A Data Recovery Process You Can Trust
Losing access to your data can be stressful. Our secure and transparent process is designed to provide peace of mind. Begin with a free, no-obligation consultation with our engineers, and allow us to guide you safely through every stage of the recovery. The security of your data remains our highest priority.
Our 5-Step Data Recovery Process
Our workflow is designed for transparency, efficiency, and security. From initial evaluation to final delivery, each stage ensures full accountability and reliable results.
1
Start with a Free, No-Obligation Consultation
Your journey begins with a confidential discussion with one of our data recovery engineers, not a salesperson. We listen carefully to understand your situation, discuss your device’s symptoms, and explain the next steps. This initial consultation is always free and carries no obligation.
2
Secure Device Intake and Logging
Once you choose to proceed, sending us your device is straightforward and secure:
- Secure Shipping: Use a prepaid, insured shipping label we provide
- Authorised Drop-off: Visit a secure partner location
- Onsite Collection: Available for enterprise clients with sensitive systems
As soon as your device arrives, it is securely logged into our system. We follow strict chain-of-custody protocols to ensure your hardware is tracked and protected at all times.
3
Expert Analysis and a Guaranteed Quote
In our certified laboratory, our engineers carry out a thorough analysis to determine the exact cause of data loss. This allows us to understand the full scope of the recovery.
Based on our findings, you will receive a detailed report and a fixed-price quote for the complete service. We explain everything clearly so you can make an informed decision. No work begins without your approval.
4
Data Recovery and Secure Verification
Once the quote is approved, our specialists begin the recovery process. To protect the integrity of your original data, we operate only on a bit-for-bit clone of your device.
- Cases involving internal damage are handled in our certified cleanroom
- Logical file system issues are resolved using proprietary tools
- Complex systems (RAID, NAS, servers) are reconstructed with advanced techniques
Before finalising the recovery, we provide secure file verification so you can confirm the recovered data meets your expectations.
5
Secure Return of Your Data
Once you have confirmed a successful recovery, we return your data using your preferred secure method:
- Encrypted external hard drive
- Secure encrypted cloud transfer
- Onsite hand-delivery for high-security environments
Your original device can either be returned or securely destroyed according to certified standards. If we are unable to recover your data, you will not be charged — that is our no-recovery, no-fee guarantee.
Why Choose Us?
Trusted Experts in Data Recovery
Our in-house engineers have years of experience managing complex recovery cases across all device types and failure scenarios. We do not outsource, and we never guess. Your data is in expert hands.
Transparent, Upfront Pricing
Once we have evaluated your device, we will provide a clear, fixed quote. There are no hidden charges or unnecessary upselling. You will only pay the agreed amount, and only if the recovery is successful.
Secure, Confidential Recovery
Every device is handled under strict data protection protocols. From the moment it arrives until final delivery, your files remain private, encrypted, and securely managed.
Fast Turnaround, Reliable Support
We understand that time is critical. Our recovery process is optimised for speed without compromising safety, and our support team is on hand to assist you at every stage.
What Our Customers Say
Real stories from clients who trusted us to recover their data. See how we’ve delivered results with speed, security, and expert care.
Rated 4.9 out of 5.0 from over 350 verified customer reviews
Your Data. Recovered. Guaranteed.
Secure. Compliant. Proven.
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