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External Hard Drive Recovery Services

Lost files on your external hard drive? We recover data from all major brands and capacities. No data recovered, no fee.

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HOW MUCH WILL IT COST?

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External Hard Drive Recovery for Failed or Corrupted Drives

External hard drives can fail without warning. A sudden drop, unexpected disconnection, or file system corruption can render your data inaccessible. Whether your drive is spinning but not mounting, making clicking sounds, or completely unresponsive, there is still a strong possibility that your files can be recovered.

We specialise in external hard drive data recovery for all major brands, including Seagate, WD, Toshiba, LaCie, and others. Our engineers use advanced recovery tools and professional techniques to retrieve data from USB, portable, and desktop external drives, regardless of the cause of failure.

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Common External Drive Failures We Recover

Physical Impact & Mechanical Failures

  • Dropped, bumped, or impacted drives
  • Clicking or buzzing sounds
  • Damaged internal heads or spindle

Connection & Electrical Failures

  • Faulty USB port or cable
  • Power surge or short circuit
  • Burnt or unresponsive PCB

File System & Partition Issues

  • External drive not recognised by computer
  • File system corruption or unreadable partitions
  • Accidental formatting or deletion

Water & Heat Damage

  • Liquid exposure or spills
  • Overheating during transfer
  • Fire or smoke-damaged enclosures

Not sure what happened? Start with a free consultation, and we’ll help determine what’s recoverable.

Technician in blue gloves repairing an open hard drive, precisely handling the actuator arm with tools in a cleanroom.

Start Your External Hard Drive Recovery Today

A failing external drive requires prompt attention. Contact us for a free consultation and take the first step towards recovering your data safely. Trusted by thousands for reliable and secure external hard drive recovery, we are here to help you retrieve what matters most.

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How We Recover Data from External Hard Drives

  • We begin by diagnosing the type of failure, whether mechanical, electrical or logical.
  • A sector-by-sector image of the drive is created to preserve data safely and prevent further damage.
  • If required, failed components are repaired or replaced using compatible donor parts.
  • Data is then extracted from the cloned image using specialised recovery software.
  • Finally, we repair file system structures to restore full access to your recovered data.
020 3026 3635Request Help UK
Red Western Digital My Passport Ultra portable external hard drive with USB 3.0 interface for data storage and backup

Supported External Drives and File Systems

Desktop & Workstation External Drives

WD Elements, Seagate Backup Plus Hub, G-Drive, Fantom Drives

Portable & USB Drives

Seagate Expansion, WD My Passport, Toshiba Canvio, LaCie Rugged, Samsung T5/T7

Supported File Systems

NTFS, exFAT, FAT32, APFS, HFS+, ext3, ext4

Frequently Asked Questions

Find answers to common questions about our external hard drive data recovery services.

Yes. Clicking typically indicates internal mechanical failure, often caused by a drop or a head crash. Our engineers handle such cases routinely using safe imaging and component-level repair to recover your data.

Avoid reconnecting the drive repeatedly, as this may worsen the issue. This symptom often points to file system corruption, interface failure or a controller problem. Contact us for a consultation, and we will advise you on the appropriate next steps.

Yes. Grinding sounds usually indicate serious internal damage. Power off the device immediately. Our team can perform mechanical repairs and recover your data from a sector-level clone.

Costs depend on the type and extent of damage. Following an evaluation, we provide a fixed quote. You only pay the quoted amount, with no hidden fees.

If we are unable to recover your data, there is no charge. You only pay for successful recovery.

Have Questions or Need Help?

If your question wasn’t answered in the FAQ, our specialists are available to assist you directly. Contact us for fast, professional support tailored to your data recovery needs.

Connect With An Expert Now

What Our Customers Say 

Real stories from clients who trusted us to recover their data. See how we’ve delivered results with speed, security, and expert care.

Rated 4.9 out of 5.0 from over 350 verified customer reviews

“They recovered all the data from my damaged 2TB WD hard drive after another company couldn’t retrieve even one file. I was hesitant to trust anyone again, but they exceeded my expectations. Truly impressed with their work.”

Caitlin Branham

Verified Customer

“They restored 9 years of precious family photos and memories from my son’s damaged external drive. The service took a few months, but the outcome was flawless. We’re so grateful for their efforts and professionalism.”

Angi Carlston

Verified Customer

“I accidentally formatted my SD cards, and they recovered everything quickly. They were very considerate of my student status and even gave me a discount. The service was efficient, and the staff was friendly and professional.”

Yuchen He

Verified Customer

“After another company quoted me $5,000 and 2 weeks, I found these guys. They recovered my SSD in 24 hours at a fraction of the cost. Great communication, no nonsense, and they even transferred the data via FTP. Highly recommended.”

Wayne Schillo

Verified Customer

“Our USB drive was chewed up by our new puppy. I thought all our files were lost, but they recovered everything. The team was professional, explained the process clearly, and delivered fully. Worth every penny.”

David Lee

Verified Customer

“My hard drive failed with years of unsaved pictures. They recovered all the files, kept me informed, and offered reasonable pricing. I felt well cared for the entire time. I highly recommend their service.”

Tammy Heick

Verified Customer

“My external drive fell and was physically damaged. They not only recovered all the data but also repaired the damage. Fast turnaround, clear pricing, and excellent customer service. Outstanding experience.”

Fagbule Gabriel

Verified Customer

“This is the best data recovery service I’ve found. They’re skilled, fast, and honest. Don’t waste time elsewhere. These people know what they’re doing and won’t take advantage of you.”

Qaiser Ayaz

Verified Customer

“They recovered 100% of the data from my memory unit when other places couldn’t help. Best service I’ve ever received. Eric and his team truly went above and beyond. Grateful for their expertise.”

Lorenzo Altenwerth

Verified Customer

“My hard drive stopped working and I needed my 1.2TB of video files. Zach handled everything smoothly, kept me updated, and recovered all data in a few days. Great communication and excellent service.”

Caine Frame

Verified Customer

Your Data. Recovered. Guaranteed. 

Secure. Compliant. Proven.

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020 3026 3635
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