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External Hard Drive Recovery Services

Lost files on your external hard drive? We recover data from all major brands and capacities. No data recovered, no charge.

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External Hard Drive Recovery for Failed or Corrupted Drives

External drives can fail unexpectedly. A drop, sudden disconnect, or file system error can leave your data inaccessible. Whether your external hard drive is spinning but not mounting, clicking, or has stopped responding entirely, there’s still a good chance your files can be recovered.

We specialize in external hard drive data recovery for all major brands, including Seagate, WD, Toshiba, LaCie, and more. Our team uses advanced recovery tools and techniques to retrieve your files from USB, portable, and desktop external hard drives, no matter the cause of failure.

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Common External Drive Failures We Recover

Physical Impact & Mechanical Failures

  • Dropped, bumped, or impacted drives
  • Clicking or buzzing sounds
  • Damaged internal heads or spindle

Connection & Electrical Failures

  • Faulty USB port or cable
  • Power surge or short circuit
  • Burnt or unresponsive PCB

File System & Partition Issues

  • External drive not recognized by computer
  • File system corruption or unreadable partitions
  • Accidental formatting or deletion

Water & Heat Damage

  • Liquid exposure or spills
  • Overheating during transfer
  • Fire or smoke-damaged enclosures

Not sure what happened? Start with a free consultation, and we’ll help determine what’s recoverable.

Technician wearing blue gloves repairing an opened hard disk drive, carefully handling the actuator arm assembly with precision tools in a cleanroom environment.

Start Your External Hard Drive Recovery Today

A failing external drive needs immediate attention. Contact us for a free consultation to get your data back safely. Trusted by thousands for secure external hard drive recovery, we’ll help you recover what matters.

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How We Recover Data from External Hard Drives

  • We begin by diagnosing the failure type (mechanical, electrical, or logical).
  • We create a sector-by-sector image of the drive to safely preserve your data and avoid further damage.
  • If necessary, we repair or replace failed parts using compatible donor components.
  • We recover files from the cloned image using specialized software.
  • We repair file system structures to restore full access to your data.
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Western Digital (WD) My Passport Ultra portable external hard drive in red, featuring a USB 3.0 interface for data storage and backup.

Supported External Drives and File Systems

Desktop & Workstation External Drives

WD Elements, Seagate Backup Plus Hub, G-Drive, Fantom Drives

Portable & USB Drives

Seagate Expansion, WD My Passport, Toshiba Canvio, LaCie Rugged, Samsung T5/T7

Supported File Systems

NTFS, exFAT, FAT32, APFS, HFS+, ext3, ext4

Frequently Asked Questions

Find answers to common questions about our external hard drive data recovery services.

Yes. Clicking indicates internal mechanical failure, often due to dropped drives or head crashes. Our experts handle these cases daily, using safe imaging and repair methods to recover your files.

Avoid reconnecting it repeatedly, it can worsen the issue. This symptom typically indicates file system corruption, interface failure, or controller issues. Contact us for a consultation, and we’ll guide you through the next steps. 

Yes, grinding often suggests severe internal damage. Shut down the drive immediately. Our engineers can repair mechanical faults and recover data safely from a cloned copy.

Pricing depends on the damage and recovery type. After a consultation, we provide a fixed quote. You only pay what we quote upfront, no hidden fees.

If we’re unable to recover your data, you won’t be charged. You only pay for successful data recovery.

Have Questions or Need Help?

If your question wasn’t answered in the FAQ, our specialists are available to assist you directly. Contact us for fast, professional support tailored to your data recovery needs.

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What Our Customers Say

Real stories from clients who trusted us to recover their data. See how we’ve delivered results with speed, security, and expert care.

Rated 4.9 out of 5.0 from 350+ verified customer reviews

“They recovered all the data from my damaged 2TB WD hard drive after another company couldn’t retrieve even one file. I was hesitant to trust anyone again, but they exceeded my expectations. Truly impressed with their work.”

Caitlin Branham

Verified Customer

“They restored 9 years of precious family photos and memories from my son’s damaged external drive. The service took a few months, but the outcome was flawless. We’re so grateful for their efforts and professionalism.”

Angi Carlston

Verified Customer

“I accidentally formatted my SD cards, and they recovered everything quickly. They were very considerate of my student status and even gave me a discount. The service was efficient, and the staff was friendly and professional.”

Yuchen He

Verified Customer

“After another company quoted me $5,000 and 2 weeks, I found these guys. They recovered my SSD in 24 hours at a fraction of the cost. Great communication, no nonsense, and they even transferred the data via FTP. Highly recommended.”

Wayne Schillo

Verified Customer

“Our USB drive was chewed up by our new puppy. I thought all our files were lost, but they recovered everything. The team was professional, explained the process clearly, and delivered fully. Worth every penny.”

David Lee

Verified Customer

“My hard drive failed with years of unsaved pictures. They recovered all the files, kept me informed, and offered reasonable pricing. I felt well cared for the entire time. I highly recommend their service.”

Tammy Heick

Verified Customer

“My external drive fell and was physically damaged. They not only recovered all the data but also repaired the damage. Fast turnaround, clear pricing, and excellent customer service. Outstanding experience.”

Fagbule Gabriel

Verified Customer

“This is the best data recovery service I’ve found. They’re skilled, fast, and honest. Don’t waste time elsewhere. These people know what they’re doing and won’t take advantage of you.”

Qaiser Ayaz

Verified Customer

“They recovered 100% of the data from my memory unit when other places couldn’t help. Best service I’ve ever received. Eric and his team truly went above and beyond. Grateful for their expertise.”

Lorenzo Altenwerth

Verified Customer

“My hard drive stopped working and I needed my 1.2TB of video files. Zach handled everything smoothly, kept me updated, and recovered all data in a few days. Great communication and excellent service.”

Caine Frame

Verified Customer

Your Data. Recovered. Guaranteed.

Secure. Compliant. Proven.

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(800) 836-5414
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